Support

Last updated: September 8, 2026

Email admin@try2.app and we will get back to you.

Common questions

My image failed to generate. Try again with a clear, well-lit photo of one person, under 12 MB. A failed generation is not counted against your allowance; a completed one is. If it keeps failing, email us with your account email.

How many images can I make? Weekly: up to 7 per rolling 7-day window. Yearly: up to 10. Your remaining count is shown at the top of your Studio.

How do I cancel? "Manage subscription" in your Studio opens the Polar customer portal, where you can cancel or switch plans.

Is my photo stored? No — the uploaded photo is not kept after generation. Your finished images are stored in your Studio. See the Privacy Policy.

I forgot my password. Click "Forgot password?" on the login page and enter your email for a reset link, or use Google Sign-In if your account has it.